Privacy Policy

Last Updated: February 20, 2026

CarliPhone LLC (“CarliPhone,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy applies to www.carliphone.com and all related services operated by CarliPhone LLC. It governs data collection and usage. By using our website, you consent to the data practices described in this policy.

Collection of Your Personal Information

In order to provide you with products and services offered on our website, CarliPhone may collect personally identifiable information, including but not limited to:

First and Last Name

Mailing Address

Email Address

Phone Number

If you purchase products or services from CarliPhone, we may also collect billing information and payment details. This information is used solely to complete purchase transactions.

We do not collect personal information unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you:

Submit a buyback request

Fill out a quote form

Purchase products or services

Provide payment information for transactions

We may use your information to communicate with you regarding products, services, offers, or updates related to your request or transaction.

We may also collect additional personal or non-personal information in the future as our services expand.

Use of Your Personal Information

CarliPhone collects and uses your personal information to:

Operate and maintain our website

Provide buyback, repair, and retail services

Process transactions

Respond to customer service requests

Send updates, confirmations, and service-related communications

We may also use your information to inform you about additional products or services offered by CarliPhone.

Sharing Information with Third Parties

CarliPhone does not sell, rent, or lease customer information to third parties.

We may share information with trusted partners to:

Process payments

Provide customer support

Perform analytics

Send email communications

Facilitate service operations

All third-party partners are required to maintain the confidentiality of your information and may only use it to perform services on behalf of CarliPhone.

We may disclose your personal information if required by law or in good faith belief that such action is necessary to:

Comply with legal obligations

Protect and defend the rights or property of CarliPhone

Protect the safety of our users or the public

Automatically Collected Information

We may automatically collect information about your device and browsing activity, including:

IP address

Browser type

Access times

Referring website addresses

This information is used to operate our website, maintain service quality, and analyze usage trends.

Our website may use cookies to enhance your experience. Cookies help us understand user behavior and improve website functionality. You may choose to disable cookies in your browser settings; however, some features of the website may not function properly.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Security of Your Personal Information

CarliPhone takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

We use:

Secure Socket Layer (SSL) encryption

Secure payment processing systems

Restricted internal access to sensitive information

While we strive to protect your personal data, no method of transmission over the Internet can be guaranteed to be 100% secure. By using our website, you acknowledge these inherent risks.

Children Under Thirteen

CarliPhone does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, you must obtain permission from a parent or guardian before using this website.

Email Communications

From time to time, CarliPhone may contact you via email for:

Service confirmations

Promotions

Updates

Announcements

You may opt out of promotional emails at any time by following the unsubscribe instructions included in those emails.

Changes to This Policy

CarliPhone reserves the right to update or modify this Privacy Policy at any time. Significant changes will be posted on this page with an updated revision date.

Your continued use of the website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy, please contact us at:

CarliPhone LLC
1600 Missouri Ave N, Suite 100
Largo, FL 33770

Email: [email protected]
Phone: 7273968008

FAQ

Frequently Asked Questions

How much is my iPhone worth?

The value depends on the model, storage size, condition, and carrier. Newer models and devices in good condition typically receive higher offers. Submit your details to get an instant estimate.

Do you buy broken iPhones?

Yes. We buy iPhones with cracked screens, battery issues, water damage, or even devices that won’t turn on.

How long does the process take?

Most evaluations take less than 10 minutes in-store. You can get paid the same day.

Do I need the original box or charger?

No. Accessories are optional. Bringing the original box may increase value, but it’s not required.

What if my iPhone is carrier locked?

Do I need an appointment?

Should I erase my data before selling?

Yes. We recommend backing up your data and signing out of iCloud before bringing your device. If you need help, we can guide you in-store.